Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to compare and contrast similar products from different vendors
communication skills to effectively communicate with vendors
literacy skills to identify key sources of product information, summarise and document technical information
numeracy skills to compare prices on different products.
Required knowledge
broad knowledge of:
Australian Computer Society Code of Ethics
client business domain
copyright and intellectual property
current industry-accepted hardware and software products, including their general features and capabilities
detailed knowledge of current and future technical systems
features and function of relevant hardware components and software products and the interaction between these
vendor product and international standards.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business requirements may relate to: | business network people in the organisation system. |
Client may include: | employees external organisations individuals internal departments. |
Standards may include: | Australian Standards (AS) Institute of Electrical and Electronics Engineers (IEEE) International Electrotechnical Commission (IEC) International Organization for Standardization (ISO) International Telecommunications Union (ITU) Internet Engineering Task Force (IETF) organisational project. |
Rate process may include: | evaluation of: customer testimonies support documents. |
Solution may include: | hardware upgrades implementing a new system new hardware new software software upgrades user training. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist